Join HELP2SERVE.CARE in making a lifechanging tranformation in your life and the lives of others.

🌍✨ Travel Insurance Commitment & Participant Agreement

At HELP2SERVE.CARE, your safety, well-being, and peace of mind are our top priorities. To ensure a secure and successful experience abroad, all participants are required to carry specific travel insurance. This agreement outlines what is needed and how we can support you in making sure you’re covered.

1. ✅ What You’re Required to Have

Before participating, you must purchase a travel insurance policy that includes at least the following:

• Trip Cancellation Protection – to help recover expenses if you’re unable to attend for an unexpected reason

• Emergency Medical & Evacuation Coverage – to support you in case of illness or injury

• Coverage for All Adventure Activities In Your Specific Program Plan – your adventure tour part of your program plan typically will include activities like ziplining, rafting, surfing, kayaking, or similar activities, (see your specific program plan of choice which will list all your adventure activities). Please know your policy must include coverage for all the adventure activities in your specific program plan. Please check the details with your chosen insurance provider when purchasing your plan and know most plans do not automatically cover all activities and often you will have to add/purchase additional “riders” for adventure activities.

• Medical Insurance – valid throughout your entire time abroad, covering clinic or hospital visits, illness, and emergencies

Your coverage must begin at least before or on the day you depart and end after you return home, fully covering your immersion experience dates.

2. 📄 What You Will Need to Submit

To keep everything smooth and secure:

• No less than 30 days prior to your departure date you will be required to upload a copy or clear photo of your insurance confirmation (showing your name, policy number, and provider)

• Please remember to carry a digital or printed copy of your policy with you during your entire immersion experience.

These steps are required for participation and help ensure your safety.

3. 🤝 Your Responsibility

By joining HELP2SERVE.CARE immersion experience program, you agree to:

• Purchase and maintain the required travel insurance

• Confirm that your policy meets the minimum standards

• Understand that HELP2SERVE.CARE does not provide insurance and is not liable for uncovered costs

• Accept that failure to provide proof of insurance may result in removal from the program

We’re happy to answer any questions or guide you through your options!!!

4. 🧳 Strongly Recommended Coverage

In addition to the required coverage listed above, we highly recommend you include:

• Baggage Loss or Theft Coverage

• Baggage Delay Reimbursement

• Trip Delay or Interruption Coverage

• Accidental Death & Dismemberment (AD&D)

• Repatriation of Remains

• 24/7 Travel Assistance Services

And please know: 

Travel insurance won’t cover every situation. Common exclusions include:

• ❌ Incidents related to alcohol or drug use
   
• ❌ Injuries from extreme or high-risk adventure activities (unless covered under a specific rider)
   
• ❌ Non-emergency treatments that can wait until you're back home
   
• ❌ Some pre-existing medical conditions
   
• ❌ Ongoing care that is required after your return

5. ❤️ Health Insurance vs. Travel Insurance

Most domestic health plans do not cover international care. That’s why dedicated travel insurance is required—it’s designed to protect you from the unexpected while you’re abroad.

6. 🌐 Where to Get Covered

You’re free to choose your own provider. Below is a list of several travel insurance companies and please know there are many more options to choose from, beyond those on this list:

• International Volunteer Card (volunteercard.com)
• Travel Guard  (travelguard.com) 
• World Nomads (worldnomads.com)
• Trawick International (trawickinternational.com)
• ISICare (isic.org)
• iNext Travel Card (inext.com)
• Travel Insurance Services (travelinsure.com)
• Travelex Insurance (travelexinsurance.com)
• Berkshire Hathaway Travel Protection (bhtp.com)
• Allianz Travel Insurance (www.allianztravelinsurance.com)
• Geoblue (www.geobluetravelinsurance.com)
• Seven Corners (www.sevencorners.com)
• AXA Assistance USA (www.axatravelinsurance.com)
• Generali Global Assistance (www.generalitravelinsurance.com)
• Tokio Marine HCC – Atlas Travel Insurance (www.worldtrips.com)

You can also:

• Consult a local travel agent

• Speak with your university or study abroad advisor

• Compare options using online travel insurance marketplaces

💡 Pro Tip: For full cancellation coverage, many providers require that your policy be purchased within 14 days of making your program deposit.

✅ Final Reminder

We want you to feel safe, supported, and prepared for a life-changing journey. Travel insurance is more than a requirement—it’s a smart and protective investment in your health, trip, and peace of mind.

If you have questions or want help choosing the right policy, we’re here for you!

Please know, no less than 30 days before departure you will be required to sign a confirmation agreement related to the travel insurance requirements. See below for an example of an agreement you will be required to sign 30 days prior to your trip departure.

✍️ Confirmation & Agreement

I understand the insurance requirements outlined above. By signing below I am confirming I have obtained and will carry the required policy. I accept full responsibility for my insurance choices and release HELP2SERVE.CARE from liability related to incomplete or invalid coverage.

Full Name (Print):

Program Location & Dates: 

Insurance Provider: 

Policy Number: 

Policy Dates (Start–End): 

Signature: _______________________

Date: ____________________

To join a HELP2SERVE.CARE Immersion Program, you must be at least 18 years old by the time your program begins in your host country.

This age requirement helps ensure all participants are prepared for the independence, responsibility, and professionalism expected during international volunteer service.

If you have any questions about eligibility, we’re here to help!

At HELP2SERVE.CARE, success abroad starts with the right mindset. We’ve crafted a set of values that will empower your growth, strengthen your impact, and help you fully embrace this once-in-a-lifetime experience.

✅ INITIATIVE

🌱 Jump in wholeheartedly and stay actively involved with an upbeat spirit. Your enthusiasm uplifts those around you and adds even more value to your journey.

✅ PATIENCE

⏳ The pace of life in your host community may be slower than what you're accustomed to. Embrace the change of tempo, go with ease, and find joy in the journey—not just the destination.

✅ ADAPTABILITY

🌦️ Schedules may shift. Roads may flood. Wi-Fi may be unpredictable. When you stay flexible and open to change, you'll discover growth in every moment. Embrace the detours—they often lead to the best stories.

✅ THOUGHTFULNESS

🤝 Communicate clearly. Let your local team know if you're running late. If you're feeling unwell or need help, alert your program leader so we can support you. Dependability matters.

✅ APPRECIATION

💙 Many local leaders and community members give their time out of compassion and purpose—not compensation. While your insights are valued, honoring their knowledge and long-standing dedication is key.

✅ WARMTH

😊 Make the first move—say hello, smile, and learn from those around you. Being open and approachable deepens your relationships and your impact.

✅ NEUTRALITY

🕊️ Avoid political discussions. This experience is about service, not politics. Please refrain from expressing personal political views or preferences while abroad. Staying neutral helps build trust and respect with local communities and fellow volunteers. Also, expressing political views via clothing or other non verbal actions or forms of media is also not permissible during your HELP2SERVE.CARE experience. 

✅ OPEN-MINDEDNESS

🌍 The food, language, traditions, and sounds might feel unfamiliar at first and that’s okay! Dive in with curiosity. You’ll be amazed how quickly your comfort zone grows, embrace new experiences with curiosity and humility. With time, your perspective—and comfort zone—will expand in amazing ways.

 Always Remember: You’re more than just a traveler. You are a guest, a teammate, and a cultural ambassador—for your country, school and or community, for the local organization(s) also trying to help those in need, and for HELP2SERVE.CARE.

At HELP2SERVE.CARE, your journey is about more than volunteering—it’s about respect, commitment, and purposeful impact. Please take a moment to understand the expectations that keep our experience safe, ethical, and empowering for all.

🔹 Follow the Lead of Clinical & Project Staff

All participants are expected to follow the rules, guidance, and policies set forth by both your local Project Coordinator and clinical leadership team.

🎯 Be Present & Committed

You are expected to participate fully in all volunteer activities unless illness or unforeseen emergencies arise. During your volunteering focused part of your immersion experience, sightseeing and side trips are only permitted during scheduled excursions outlined in your itinerary.

Program schedules are carefully designed by HELP2SERVE.CARE in collaboration with local partners and cannot be changed upon request. Any time-off requests must be for emergencies and approved by HELP2SERVE.CARE leadership.

Failure to follow your program schedule may result in immediate dismissal.

🌍 You’re Here to Serve

We are guests in the host country. Our role is to serve with humility, gratitude, and cultural sensitivity. This is a unique opportunity to represent your country with honor and uplift communities through service.

🚫 Zero Tolerance Policies

• Possession of illegal substances is strictly prohibited and grounds for immediate dismissal.
   
• Alcohol is not permitted during the clinical/volunteer portion of your program.
   
• During the adventure tour, alcohol may be consumed in moderation during designated free time only—never during excursions or transport. Note: alcohol can only be consumed by those of legal age per the host in the host country, no exceptions.
   
• Any form of intoxication or misconduct can result in program termination.
   

✅ NEUTRALITY

🕊️ Avoid political discussions. This experience is about service, not politics. Please refrain from expressing personal political views or preferences while abroad and during any and all experiences while serving with or on your adventure tour with HELP2SERVE.CARE. Staying neutral helps build trust and respect with local communities and fellow volunteers. Also, expressing political views via clothing or other non verbal actions or forms of media is also not permissible during your HELP2SERVE.CARE experience. Political based communications (verbal or non-verbal) can result in program termination.

💬 Cultural Sensitivity is Essential

• Keep an open mind and respect the customs of your host community.
   
• Be mindful of local dress codes—what’s acceptable at home may not be appropriate abroad.
   
• Please treat all people—especially local staff, hosts, and leaders—with dignity and respect.
   
• Avoid political events or demonstrations at all times.
   

👥 Relationships Abroad

Please use discretion when interacting socially, especially in personal or romantic contexts. Be aware of risks including STIs and cultural misunderstandings. Our priority is your safety and well-being.

🏠 Program Structure & Accommodations

Accommodations and placements are thoughtfully arranged and cannot be changed in-country. Requests must be made to HELP2SERVE.CARE leadership before changes can be granted.

Your host is opening up their treasured place to you—please honor that generosity by respecting their space, their culture, and the rules. This not only ensures a positive experience for everyone, but helps you build meaningful and lasting relationships during your stay.

Be mindful of our hosts guidelines and traditions and embrace the opportunity to learn and adapt with gratitude.

Please do not invite outside guests or friends to your accommodations. Overnight visitors are not permitted under any circumstance, for your safety and out of respect for our hosts and your peers.

Maintain a clean and organized personal space. If appropriate, and if your feeling generous, offer to assist with small chores for our hosts—it’s a simple and powerful way to show appreciation and contribute to the overall experience.

The use of alcohol or tobacco inside our host accommodation is not permitted. Respect this rule at all times to maintain a safe, healthy, and respectful environment.

Treat the our hosts accommodations and all belongings with care. If something is accidentally damaged, please inform your host family and be prepared to take responsibility.

Kindness, consideration, and respect go a long way in making you feel at home—even across the globe.

 You are part of something powerful—where compassion meets professionalism, and service shapes futures.

Let’s honor this journey together.

🛑 Volunteer Conduct & Clinical Boundaries

As a volunteer, your role is strictly observational. You will not provide direct patient care or medical intervention. All clinical experiences will be under the direct supervision of a licensed local healthcare professional.

🔒 Why This Matters:

Respecting patient safety, local laws, and medical regulations is not just important—it’s essential. We are guests in a host healthcare system, and professionalism is non-negotiable.

📵 No Devices During Clinical & Volunteer Activities

To ensure respect, privacy, and focus, phones, cameras, and recording devices are strictly prohibited during the following:

• 🏥 Any time inside hospitals or clinics
• 🤝 All volunteer service activities and training sessions
• 📋 Any interactions related to patient care

During these moments, devices must remain stored and silenced. You may use personal devices only during free time, and never within or near patient care areas or volunteer events.

📸 Want photos?

We’ve got you covered! Group leaders will help coordinate photo opportunities during appropriate times and locations—with permission—focused on your experience with fellow volunteers (not patients or clinical settings).

🙅‍♂️ Social Media & Privacy

Please do not post photos, videos, or recordings from any healthcare facility, training, or service activity. This includes:

• Patients, families, or clinical staff
• Any volunteer sessions, events, or training moments
• Local community members or private property without clear verbal or written consent

⚠️ Always ask before capturing or sharing.

We want you to remember your experience—the right way.

⚖️ Legal & Ethical Boundaries for All Volunteers

Even if a licensed U.S. provider is present with your group (and one will be), your scope of practice as a foreign volunteer is extremely limited. This policy protects you, the patients, and the integrity of the program.

✅ All volunteers must sign a formal acknowledgment of these guidelines before departure.

🚨 Violation of these policies can lead to:

• Immediate removal from the program
• Possible legal consequences in the host country
• Loss of any program-related privileges or certifications

❤️ Thank You for Upholding These Standards

By honoring these policies, you demonstrate professionalism, respect, and cultural humility—qualities that define the very best future healthcare providers.

📵 No Devices During Clinical & Volunteer Activities

To ensure respect, privacy, and focus, phones, cameras, and recording devices are strictly prohibited during the following:

• 🏥 Any time inside hospitals or clinics
• 🤝 All volunteer service activities and training sessions
• 📋 Any interactions related to patient care

During these moments, devices must remain stored and silenced. You may use personal devices only during free time, and never within or near patient care areas or volunteer events.

📸 Want photos?

We’ve got you covered! Group leaders will help coordinate photo opportunities during appropriate times and locations—with permission—focused on your experience with fellow volunteers (not patients or clinical settings).

🙅‍♂️ Social Media & Privacy

Please do not post photos, videos, or recordings from any healthcare facility, training, or service activity. This includes:

• Patients, families, or clinical staff
• Any volunteer sessions, events, or training moments
• Local community members or private property without clear verbal or written consent

⚠️ Always ask before capturing or sharing.

We want you to remember your experience—the right way.

✅ All volunteers must sign a formal acknowledgment of these guidelines before departure.

🚨 Violation of these policies can lead to:

• Immediate removal from the program
• Possible legal consequences in the host country
• Loss of any program-related privileges or certifications

❤️ Thank You for Upholding These Standards

By honoring these policies, you demonstrate professionalism, respect, and cultural humility—qualities that define the very best future healthcare providers.

At HELP2SERVE.CARE, we’re always working to improve your experience. That’s why itineraries may occasionally change—based on helpful feedback from past participants, logistical updates, or local conditions.

🔁 Your final itinerary may differ slightly from what’s shown on the website or in your original program plan. These updates help us deliver the best possible experience to every volunteer.

We strongly recommend reviewing and printing your Final Travel Itinerary a few days before departure, just in case there have been important updates.

💡 Helpful tip: Your preliminary and nearly finalized itinerary will be included in your Preliminary Final Travel Itinerary document approximately 3 weeks before your departure.

While we successfully run programs in these regions year-round, occasional adjustments may be needed due to:

• 🌧️ Weather conditions
   
• 🚌 Local transportation schedule changes
   
• 📍Route modifications or seasonal factors
   

Some tours may operate in reverse order or adjust the timing of included activities. If that’s the case for your experience, we’ll notify you in advance of your arrival.

Our team is always here to support you. If anything feels unclear or if you need clarification before you travel, just reach out—we’re happy to help make your experience seamless, safe, and unforgettable.

🛎️ Please Note: HELP2SERVE.CARE reserves the right to modify tour itineraries, accommodations, and activities without prior notice. Any updates are made with participant safety and program quality in mind.

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✅ Transportation = Covered & Coordinated for You!

🚐 Private Group Transportation is 100% Included

From the moment you land, all in-country travel—airport pickup, lodging transfers, volunteer sites, and adventure tours—is fully pre-arranged and FREE to you as a participant.

📍 Departure Times & Locations Are Fixed

To ensure a smooth and safe experience, transportation only departs at designated times and from designated locations. There are no alternate free transport options.

💸 Need Different Travel Arrangements?

Any request for alternate or personalized transportation will be at your own expense and must be pre-approved.

🚫 Safety First — Stay With the Group!

For your protection, you are required to travel with the group at all scheduled times. Choosing to separate from the group or arrange your own transit may result in dismissal from the program for violating our safety protocols.

❤️ We’re Here to Keep You Safe

Group travel isn’t just convenient—it’s part of our “Safety in Numbers” policy. Your well-being is our top priority, and staying together is how we ensure it.

🛡️ Protect Your Health. Empower Your Journey.

🌍 As you prepare to serve internationally, one of the most important steps you can take is to protect your health—so you can focus on helping others.

✅ It is required and paramount for your own health, wellbeing, and safety while abroad to check in, well in advance of your chosen departure, with your Primary Care Provider and specialists if applicable. We recommend following the recommendations of your own health care provider(s) based on their review of our host country travel recommendations (for example required and or suggested vaccinations, preventative measures, etc.), and your own country resources and recommendations related to travel to the specific host country (for example required and or suggested vaccinations, preventative measures, etc.), and recommendations made based on your own specific medical history (see additional details below).

We strongly encourage you to schedule a visit with your healthcare provider(s) at least  6 months before your departure and as soon as possible prior to your departure date. Every traveler is unique, and your providers(s) can recommend the right vaccines, preventative measures, and or medications for your personal health needs and destination based on evidenced based practice and country specific resources.

📋 You’ll want to discuss and follow recommendations related to:

• Vaccinations recommended by your host country and by your home country and recommended by your provider(s)
• Preventive medications (e.g., for malaria or traveler’s diarrhea) recommended by your host country and by your home country and recommended by your provider(s)
• Any personal health conditions to consider while traveling and follow recommendations made by your provider(s)
• Other suggestions provided by your provider(s)

👨‍⚕️👩‍⚕️ Your Provider(s) + Our Host Country Recommendations + Your Home Country Recommendations = Your Best Protection

While you can look up in-host country guidelines and your home country guidelines based on you travel plans, your provider(s) can ensure you’re fully protected, you are up to date based on your medical history and itinerary, and you are taking the appropriate medical precautions for your immersion experience.

💡 Plan Ahead. Travel Confidently.

Vaccines often require multiple doses or time to become effective, so don’t delay. Early planning ensures peace of mind and eligibility to participate.

📌 Important Health & Safety Responsibility Notice

As a participant, it is your personal responsibility to ensure that you are up to date on all recommended and required vaccinations and to take appropriate preventive health measures before, during, and after your time abroad.

You are strongly encouraged to consult with your own licensed healthcare provider(s) well in advance of travel. Your provider’s advice should be based on:

• A review of your personal medical history, current health conditions, and individual health risks
   
• Evidence-based medical practice and travel medicine guidelines
   
• Official health recommendations from your home country (e.g., CDC travel guidelines in the U.S.)
   
• Current health and entry requirements of the host country
   

You are responsible for making informed medical decisions that protect your health abroad. This includes considering your provider’s guidance on vaccination, medication, and any other recommended precautions specific to your own medical history and risks, your travel itinerary, and planned activities.

🔹 Please plan to consult your healthcare provider as soon as possible before departure, ideally 6 months prior to departure if possible.

Taking ownership of your health preparation ensures a safe, successful, and transformative experience—for you and for those you serve.

✍️ Pre-Departure Medical Responsibility Acknowledgment

Prior to departure, you will be required to sign a form confirming that:

• You understand that it is your responsibility to make informed medical decisions to protect your health while abroad.
   
• You have consulted with your own licensed healthcare provider(s) prior to departure.
   
• You understand their recommendations, and have reviewed any relevant travel health guidelines based on your personal medical history, health conditions, and your specific travel itinerary.
   

Your signature will confirm your acknowledgment of this responsibility and your commitment to following the guidance provided by your medical provider(s) and any host country health requirements.

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