There's much to see here on our site. So, take your time, look around, and learn all there is to know about us. We hope you find the answers to any questions your may have on our site and take action to join us in TRANSFORMING LIVES THROUGH YOUR OWN GLOBAL IMMERSION EXPERIENCE! Please take a moment to drop us a line at โ info@help2serve.care โ if you have addtional questions not addressed on our site!
Please reach us at info@help2serve.care if you cannot find an answer to your question.
๐ฆ Everything You Need. So You Can Focus on What Matters.
Your all-inclusive immersion experience goes far beyond meals and lodging and further beyond the standard to also include:
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โ๏ธ Are Flights Included in the Program Cost?
Noโflights are not included in your program fee. But donโt worryโwe make it simple to travel with your group and arrive safely and confidently.
๐ For every destination, we organize optional group flights at competitive rates. These flights typically depart from the region with the highest number of confirmed participants to help you travel together.
โ๏ธ Prefer to book your own flight? Thatโs absolutely fine! We can also connect you with other volunteers from your area (when possible), so you can coordinate independent travel if you choose.
Youโll receive two key travel documents leading up to your departure:
Published and sent to applicants who have already applied and have been accepted approximately 3 months before departure, this document includes many details including the following:
Sent only to applicants who have already applied and have been accepted approximately 3 weeks before departure; this document will also be reviewed in your pre-departure meeting and includes among many other details the following:
All participantsโwhether on a group or individual flightโmust arrive at the same host country airport at or before the latest group flight arrival time.
๐ There will be a Required Airport Arrival Orientation, held:
This is the first official in-host country meeting of your program and attendance is mandatory.
After your brief orientation in the airport, youโll board required private transportation to your host community volunteer focused lodging.
โ๏ธ All transport is pre-arranged and included at no cost to you.
โฐ It departs only onceโfrom a specific location at a specific time.
๐ No alternate free transportation options are available. If you miss this, youโll be responsible for any additional transportation costs. Please know not staying with the group is not following our safety regulations, and you may be asked not to continue in the program if you are putting yourself at risk, we are here to help keep you safe as our top priority.
Typically the day will start with an early breakfast, always a final check-out for all participants, and a warm goodbye. You'll then board your return airport transportation, included for:
โ๏ธ This return trip is optional for independent travelers, but remember:
๐ There is only one shared shuttle to the airportโno alternate free return transport will be offered.
๐ A brief check-out meeting is required for all participants, and will be held about 3 hours before the group flight departsโtypically in the accommodation lobby prior to anyone leaving to the airport.
๐ Donโt book flights until your Generalized Program Plan is published (~3 months before departure) and only after your have been accepted into your program plan of choice.
๐ฉ Your Detailed Program Plan, will be emailed to all accepted applicants and reviewed in your pre-departure meeting, ~3 weeks before departure and will include:
๐ Independent Travelers:
Match your arrival and departure times to the group flight(s) and remember you are required to use the included airport transportation from the host country arrival airport.
๐จ You must attend the scheduled 1) in-host country orientation at the designated in-host country arrival airport on the first day of your trip and 2) departure check-out meeting at the final accommodation location lobby on the last day of your tripโto insure safety and coordination.
๐ฉ ~3 Months Before Departure
๐ฉ ~3 Weeks Before Departure
๐ฌ Have questions? Need help coordinating your flights? Weโre here to support you.
๐ You came here to serve, stayed to grow, and will leave transformed.
From the moment you land to your final airport goodbyeโyouโll be part of a team, a mission, and a movement that stays with you forever.
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PLEASE KNOW THIS IS AN EXAMPLE ONLYโPLEASE SEE YOUR SPECIFIC CHOSEN PROGRAM PLAN FOR DETAILSโPLEASE ALSO KNOW AN EVEN MORE DETAILED PROGRAM PLAN WILL BE PUBLISHED, DISCUSSED, AND PROVIDED AT YOUR PRE-DEPARTURE MEETING, ~3 WEEKS BEFORE YOUR DEPARTURE. AGAIN THIS IS ONLY AN EXAMPLE!
โ๏ธ Day 0: Arrival Day โ Airport Orientation and Check-In, Group Welcome & Transportation to Lodging
Welcome to the first day of your life-changing journey!
Today kicks off with excitement, connection, and purpose
as you arrive in your host country and officially begin your HELP2SERVE.CARE immersion experience!
๐ฌ Required Airport Arrival & Orientation
All participants must arrive at the designated airport in the host country by the exact time and location noted in your pre-departure materials. Please know this required orientation and check-in will be schedule to occur approximately 1 to 2 hours after the group flight is scheduled to arrive (depending on typically customs waiting times) at the designated host country airport.
๐ A brief orientation and check-in will take place inside the arrival airport to ensure youโre welcomed, informed, and ready.
๐ Private Group Transportation to Volunteer Lodging will occur shortly following orientation, all participants will travel together via required private group transport to your host community lodging.
โ๏ธ All transportation is pre-arranged, and is free to the participant but only departs at a specified time and location. There is no other free transportation options other than the prearranged private transportation offered to and from the airport and all other transportation arranged in advance for your entire immersion experience. Any alternate request for alternate transportation would be an out pocket of pocket expense to be paid by the participant. Please know not staying with the group is not following our safety regulations, and you may be asked not to continue in the program if you are putting yourself at risk--we are here to help keep you safe as our top priority.
๐ฝ๏ธ Welcome Dinner & Team Bonding Upon arrival at your volunteer lodging, youโll check in, settle into your room, and join the group for your first dinner partyโa night filled with introductions, laughter, and team-building activities to launch your immersive journey together.
Please remember to see your published group flight offer details ~ 3 months before departure date to best plan to purchase a group flight ticket or your individual flight to the same exact airport the group flights arrives. Be sure if you purchase a separate individual flightโthat your flight arrives earlier and no later that the group flight is scheduled to arriveโand to the exact same airport. Remember that is your choice to fly or not to fly on the optional group flight.
Also it is extremely important that you review your very detailed program planโwhich will be updated once again and sent to all accepted applicants designated emails ~3 weeks before your departure date. We will also reviewing the very detailed program plan at your scheduled pre-departure meeting which will be scheduled ~3 weeks before your departure date. This updated very detailed program plan will denote the specific time and exact location of the โRequired In-Host Country Airport Brief Orientation and Check-Inโ and the exact location for the land transportation departure location and the specific time of departure from the airport on this designated arrival day. The updated very detailed program plan will also include other details such as contact numbers and back up plans for emergencies for any unforeseen events on this day for example, a delayed flight.
๐ฉ What You Need To Do Next:
Let the journey begin โ we canโt wait to welcome you! ๐๐ฅ
VOLUNTEER IMMERSION BEGINS!!!
๐ Day 1: Orientation & Cultural Integration
7:30โ8:15 AM โ Breakfast
8:15โ9:15 AM โ Morning Prep Meeting (with local experts & U.S. licensed provider)
9:15โ12:15 PM โ Morning Volunteer Work: Orientation activities, team-building, introduction to local culture & customs (3 hrs)
12:15โ1:00 PM โ Lunch
1:00โ2:00 PM โ Midday Huddle (collaborative recap with local leaders & U.S. NP)
2:00โ5:00 PM โ Afternoon Volunteer Work: Community walking tour, safety protocols, and neighborhood health asset mapping, and health fair set up/prep (3 hrs)
6:30โ7:30 PM โ Dinner
7:30โ8:15 PM โ Evening Debrief & Group Reflection (45 min)
๐ฟ๐งก๐ง Day 2โ3: Health Fair โ Comprehensive Community Wellness
7:30โ8:15 AM โ Breakfast (45 mins)
8:15โ9:15 AM โ Morning Prep Meeting (1 hr)
With health fair leads, U.S. nurse practitioners, OB/GYN team, public health educators, and mental health counselors. Prepares all participants for the day's stations and responsibilities.
9:15โ12:15 PM โ Morning Volunteer Work (3 hrs)
Set up and host booths at community health fairs. Topics include:
Lead interactive sessions, provide education using WHO/UN materials, assist in screenings, and collaborate with local professionals across all health domains.
12:15โ1:00 PM โ Lunch (45 mins)
1:00โ2:00 PM โ Midday Huddle (1 hr)
Debrief with clinical leads, reflect on impact, identify urgent needs, and adjust plans with input from local providers and U.S. NP.
1:00โ5:00 PM โ Afternoon Volunteer Work (3 hrs)
Continue to host booths at community health fairs. Topics include:
Lead interactive sessions, provide education using WHO/UN materials, assist in screenings, and collaborate with local professionals across all health domains.
5:00โ5:30 PM โ Fair Breakdown (30 min)
6:30โ7:30 PM โ Dinner (1 hr)
7:30โ8:15 PM โ Evening Debrief & Reflection (45 mins)
Facilitated by U.S. provider and local staffโfocused on sharing stories, insights, and planning next steps.
๐ ๐๐ค Day 4: Community Outreach โ Door-to-Door Health Assessments
7:30โ8:15 AM โ Breakfast (45 mins)
8:15โ9:15 AM โ Morning Prep Meeting (1 hr)
Team huddle with U.S. Nurse Practitioner, local provider, and Spanish-speaking guides. Review safety protocol, triage procedures, and cultural sensitivity for community-based care.
9:15โ12:15 PM โ Morning Volunteer Work (3 hrs)
Door-to-door outreach in Community A, providing health education, completing wellness assessments, identifying urgent needs. Each small group includes a local provider and translator to assist with triage and build trust.
12:15โ1:00 PM โ Lunch (45 mins)
1:00โ2:00 PM โ Midday Huddle (1 hr)
Clinical and team debrief with input from local providers. Discuss challenges, successes, and community-specific observations from both locations.
2:00โ5:00 PM โ Afternoon Volunteer Work (3 hrs)
Repeat outreach in Community B. Volunteers rotate through new zones, deepening connection and care delivery. Teams document key findings and offer follow-up recommendations to local health staff.
6:30โ7:30 PM โ Dinner (1 hr)
7:30โ8:15 PM โ Evening Debrief & Reflection (45 mins)
Group storytelling and shared reflections on community impact, team resilience, and what it means to serve those most in need.
๐ฅ Day 5: Hospital and or Clinic Observations I
7:30โ8:15 AM โ Breakfast
8:15โ9:15 AM โ Morning Prep Meeting (assignments and expectations overview)
9:15โ12:15 PM โ Morning Volunteer Work: Clinical observation with local nurses and physicians (3 hrs)
12:15โ1:00 PM โ Lunch
1:00โ2:00 PM โ Midday Huddle (share takeaways and discuss cultural differences in care delivery)
2:00โ5:00 PM โ Afternoon Volunteer Work: Continue clinical shadowing and join patient care debriefs with staff (3 hrs)
6:30โ7:30 PM โ Dinner
7:30โ8:15 PM โ Evening Debrief & Group Reflection And Wrap Up (60 min)
๐ Day 6: Hospital and or Clinic Observations II
7:30โ8:15 AM โ Breakfast
8:15โ9:15 AM โ Morning Prep Meeting (roundtable on ethics and observational etiquette)
9:15โ12:15 PM โ Morning Volunteer Work: Rotate through new departments or specialties (3 hrs)
12:15โ1:00 PM โ Lunch
1:00โ2:00 PM โ Midday Huddle (group case discussion and provider-led Q&A)
2:00โ5:00 PM โ Afternoon Volunteer Work: Assist with chart reviews, supply organization, and observe patient education (3 hrs)
6:30โ7:30 PM โ Dinner
7:30โ8:30 PM โ Evening Debrief & Group Reflection & Wrap Up (60 min)
Day 7 Last 1/2 day (morning) Volunteer Weekโ
Engage in heartfelt goodbye to the communities youโve served, check out of your lodging, participate in a closeout discussion related to your volunteer work weekโthen the energy shifts but the mission continues: Explore. Grow. Celebrate.
Day 7 first 1/2 day (afternoon) for the Adventure Week: Arrival & Orientation to Jarabacoa
๐ Post-Service Week Adventure Tour Begins this afternoon!
After a transformative week serving in Dominican clinics and communities, your journey continuesโstronger, closer, and more bonded than ever. Youโve made an impact. Now, itโs time to explore this breathtaking island with the same crew who served beside you. From jungle canyons to beach waves, this next chapter is all about adrenaline, connection, and unforgettable memories. ๐๐
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PLEASE KNOW THIS IS AN EXAMPLE ONLYโPLEASE SEE YOUR SPECIFIC CHOSEN PROGRAM PLAN FOR DETAILSโPLEASE ALSO KNOW AN EVEN MORE DETAILED PROGRAM PLAN WILL BE PUBLISHED, DISCUSSED, AND PROVIDED AT YOUR PRE-DEPARTURE MEETING, ~3 WEEKS BEFORE YOUR DEPARTURE. AGAIN THIS IS ONLY AN EXAMPLE!
๐ Day 7 Last 1/2 day (morning) Volunteer Weekโ
Engage in heartfelt goodbyes to the communities youโve served, check out of your lodging, participate in a closeout discussion related to your volunteer work weekโthen the energy shifts but the mission continues: Explore. Grow. Celebrate.
๐๏ธ Day 7 first 1/2 day (afternoon) Adventure Week: Arrival & Orientation to Jarabacoa
๐ Post-Service Week Adventure Tour Begins this afternoon!
After a transformative week serving in Dominican clinics and communities, your journey continuesโstronger, closer, and more bonded than ever. Youโve made an impact. Now, itโs time to explore this breathtaking island with the same crew who served beside you. From jungle canyons to beach waves, this next chapter is all about adrenaline, connection, and unforgettable memories. ๐๐
Head to the lush mountains of Jarabacoa, the โCity of Eternal Spring,โ where cool breezes and green hills welcome you to a new side of the island. After settling into your eco-lodge surrounded by pine forests and waterfalls, enjoy downtime to explore local cafรฉs or simply unwind.
๐ Evening Highlight: Reconnect with your team at a festive welcome dinner + orientation, where the weekโs epic adventures are revealed.
๐ Lodging: Bohรญos de Campo Aรฑil, Jarabacoa
๐ Day 8: White-Water Rafting on the Yaque del Norte River
Itโs go time! ๐ฅ Grab your paddle and launch into the Caribbeanโs longest and wildest river. Navigate rapids, laugh like crazy, and take in the lush, mountainous scenery from a whole new angle.
๐ฝ๏ธ Lunch by the river, bonding over adventure and pure adrenaline.
๐ Lodging: Bohรญos de Campo Aรฑil, Jarabacoa
๐งโโ๏ธ Day 9: Canyoning & Waterfall Rappelling
Prepare to be amazed. Hike deep into rainforest canyons with expert local guides, then rappel down cascading waterfalls and leap into natural emerald pools.
๐ฟ Challenge your fears, trust your team, and celebrate every wild, muddy, empowering moment.
๐ฝ๏ธ Group dinner back at the eco-lodgeโcozy, rustic, and full of stories.
๐ Lodging: Bohรญos de Campo Aรฑil, Jarabacoa
๐ด Day 10: 27 Charcos + Ziplining + Coastal Transfer
The day kicks off with the famous 27 Waterfalls of Damajaguaโclimb, jump, and slide your way through a jungle playground of fresh water and slick rock chutes.
Then: ๐ Transfer to the North Coast and jump right into ziplining through the treetops!
๐ Arrive in the beach town of Cabarete, just in time for a beachside dinner.
๐ Lodging: Velero Beach Resort, Cabarete
๐โโ๏ธ Day 11: Surf & Snorkel โ El Encuentro + Sosรบa Bay
Wake up steps from the ocean and hit Playa El Encuentro, one of the best surf spots in the Caribbean! ๐ Ride the waves or chill with a cold smoothie on the beach.
Later, head to Sosรบa Bay for vibrant coral reef snorkeling with tropical fish and crystal-clear waters.
๐ด Evening: Group dinner with ocean views and island vibes.
๐ Lodging: Velero Beach Resort, Cabarete
๐๏ธ Day 12: Colonial Tour of Santo Domingo
Say goodbye to the beach and hello to culture! Transfer to the capital city, Santo Domingo, and walk the cobblestone streets of the Colonial Zone, the oldest European settlement in the Americas ๐ฉ๐ด.
๐ถ Evening Show & Dinner at El ConucoโDominican cuisine meets live dance and tradition!
๐ Lodging: Hodelpa Novus Plaza, Santo Domingo
๐ Day 13: Beach Chill & Farewell Fiesta
Your final day. ๐ข But itโs not over yet!
Spend a relaxing morning at Juan Dolio or Boca Chicaโswimming, paddleboarding, or shopping for last-minute souvenirs.
๐ Evening Farewell Dinner: One last group celebration to reflect on this life-changing two weeks. From strangers to second family ๐
๐ Lodging: Hodelpa Novus Plaza, Santo Domingo
โ๏ธ Day 14: Departure Day
The day will start with an early breakfast, checkout of your accommodations, get in some quick hugs and prepare for:
Private transport to the airport is required for all those on a group flight and optional to those individuals with independent flights needing this same same or later airport departure time frame on this same day.
๐ฌ Required check-out meeting on this morning for ALL participants and required airport transportation for ALL group flight participant unless they want to pay separately out of pocket. Note: optional free transportation will be offered at the same group flight departure time or for a later departure times for independent flight travelers on this same day (Note: there will be only one bus, leaving at one time to the airport on this same day; see more details below).
Please know this required check-out will be scheduled on this final adventure tour day, and this meeting will occur approximately 3 hours before the group flight is schedule to depart (depending on typical driving times to the airport). The location of this meeting will be likely in the accommodation lobby area and will consist of a quick check out required of all participants.
All participants and group flight participants are given no other free option if they do no with to take the private bus offered to the group flight members. Those who prefer to opt in to the final airport transportation option must board the private transportation that will be provided at the departure accommodation at the exact time and location noted in your pre-departure materials.
โ๏ธ All transportation is pre-arranged, and is free to the participant but only departs at a specified time and location. There is no other free transportation options other than the prearranged private transportation offered to and from the airport and all other transportation arranged in advance for your entire immersion experience. Any alternate request for alternate transportation would be an out pocket of pocket expense to be paid by the participant. Please know not staying with the group is not following our safety regulations, and you may be asked not to continue in the program if you are putting yourself at risk--we are here to help keep you safe as our top priority.
Please remember to see your published group flight offer details ~ 3 months before departure date to best plan to purchase a group flight ticket or your individual flight from the same exact airport the group flight departs. Be sure if you purchase a separate individual flightโthat your flight departs after and no earlier than the group flight is scheduled to leave the host country if you want to take the optional airport transportation that will be offeredโto the exact same airport that the group flight leaves from on this last day. Remember that is your choice to fly or not to fly on the optional group flight or to take the transportation to the airport on this last day. (Note: it is not an option to not take the transportation from the airport on arrival into the host country)!
Also it is extremely important that you review your very detailed program planโwhich will be updated once again and published for your chosen program plan and also sent to your designated email ~3 weeks before your departure date. We will also reviewing the very detailed program plan at your scheduled pre-departure meeting which will be scheduled ~3 weeks before your departure date. This updated very detailed program plan will denote the specific time and exact location of the โCheck-Out Meetingโ and the exact location for the land transportation departure location and the specific time of departure from last days accommodations on this designated departure day. The updated very detailed program plan will also include other details such as contact numbers and back up plans for emergencies for any unforeseen events.
๐ฉ What You Need To Do Next:
You came here to serve and stayed to adventure, bond, and grow ๐ youโre not the sameโand thatโs exactly the point.
๐ Ready to Join This Journey?
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โณ Yes! During your volunteer experience with Help2Serve.Care, you will absolutely have some structured free time to unwind, explore, and enjoy your surroundings. While our travel tours offer an abundance of adventure and sightseeing opportunities, our volunteer weeks also include scheduled blocks of time for local exploration and relaxation.
However, your safety always comes firstโwhich is why volunteers are not permitted to explore alone. Every free-time activity must be done in a small group, following our well-established safety protocol.
๐ The key takeaway?
We always stay together. No exceptions.
๐ก๏ธ Essential Safety Precautions for Small Groups Abroad
As part of every Help2Serve.Care trip, your safety is our top priority. Thatโs why weโve implemented the following safety standards for all participants, especially during independent or free-time activities:
โ Required Group Size
When engaging in any activities away from the main group, you must travel in groups of at least four fellow volunteers.
Why four? This โTwo Pairs Methodโ ensures:
This buddy system will be introduced during your Pre-Departure Safety Training and reinforced each day during our Morning Safety Briefings.
๐ Daily Safety Briefings
We will conduct:
These discussions will include key topics such as:
๐ฑ Tech-Enabled Safety Tools
We will use shared group chats and location-sharing apps (such as WhatsApp and Life360) to:
๐ More details will be shared at your Pre-Departure Meeting. Stay tuned for the full safety orientation and get excited for a safe, meaningful, and unforgettable experience!
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๐ก๏ธ Protect Your Health. Empower Your Journey.
๐ As you prepare to serve internationally, one of the most important steps you can take is to protect your healthโso you can focus on helping others.
โ It is required and paramount for your own health, wellbeing, and safety while abroad to check in, well in advance of your chosen departure, with your Primary Care Provider and specialists if applicable. We recommend following the recommendations of your own health care provider(s) based on their review of our host country travel recommendations (for example required and or suggested vaccinations, preventative measures, etc.), and your own country resources and recommendations related to travel to the specific host country (for example required and or suggested vaccinations, preventative measures, etc.), and recommendations made based on your own specific medical history (see additional details below).
We strongly encourage you to schedule a visit with your healthcare provider(s) at least 6 months before your departure and as soon as possible prior to your departure date. Every traveler is unique, and your providers(s) can recommend the right vaccines, preventative measures, and or medications for your personal health needs and destination based on evidenced based practice and country specific resources.
๐ Youโll want to discuss and follow recommendations related to:
๐จโโ๏ธ๐ฉโโ๏ธ Your Provider(s) + Our Host Country Recommendations + Your Home Country Recommendations = Your Best Protection
While you can look up in-host country guidelines and your home country guidelines based on you travel plans, your provider(s) can ensure youโre fully protected, you are up to date based on your medical history and itinerary, and you are taking the appropriate medical precautions for your immersion experience.
๐ก Plan Ahead. Travel Confidently.
Vaccines often require multiple doses or time to become effective, so donโt delay. Early planning ensures peace of mind and eligibility to participate.
๐ Important Health & Safety Responsibility Notice
As a participant, it is your personal responsibility to ensure that you are up to date on all recommended and required vaccinations and to take appropriate preventive health measures before, during, and after your time abroad.
You are strongly encouraged to consult with your own licensed healthcare provider(s) well in advance of travel. Your providerโs advice should be based on:
You are responsible for making informed medical decisions that protect your health abroad. This includes considering your providerโs guidance on vaccination, medication, and any other recommended precautions specific to your own medical history and risks, your travel itinerary, and planned activities.
๐น Please plan to consult your healthcare provider as soon as possible before departure, ideally 6 months prior to departure if possible.
Taking ownership of your health preparation ensures a safe, successful, and transformative experienceโfor you and for those you serve.
โ๏ธ Pre-Departure Medical Responsibility Acknowledgment
Prior to departure, you will be required to sign a form confirming that:
Your signature will confirm your acknowledgment of this responsibility and your commitment to following the guidance provided by your medical provider(s) and any host country health requirements.
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